What is the difference between a change process and a change management process?

Imagine your company is implementing new software. The change process is the “what” – the actual implementation of the software. The change management process is the “how” – the methods for successful execution. Change processes are the specific changes, while change management processes are the strategies to implement these changes effectively and with minimal resistance.

Did you know that implementing new software in your company is more than just a technical challenge? Distinguishing between a change process and a change management process is crucial to handle such changes successfully.

Change processes refer to the “what” – the specific changes within your organization. These can include structural adjustments, cultural changes, technological upgrades, or strategic realignments. Examples include:

• Implementing new software: This means not only installing the software but also training employees and adjusting work processes.
• Reorganizing a department: This can involve reassigning roles and responsibilities as well as introducing new working methods.
• Adapting to new regulatory requirements: This often requires changes in processes and systems to comply with new regulations.

The change management process, on the other hand, focuses on the “how” – the methods and approaches used to implement and manage these changes successfully. A structured change management process ensures that changes are carried out effectively and with minimal resistance. This includes:

• Communication strategies to explain the need for change and build acceptance.
• Training programs to ensure all employees acquire the necessary skills and knowledge.
• Support mechanisms such as coaching and consulting to facilitate the transition.

The change process is the WHAT – the actual change taking place in the organization. It encompasses all aspects of change, from adjusting structures and processes to changing employee behaviors and attitudes. The change management process is the HOW – the method by which the change is managed and implemented. This structured approach involves a series of activities and measures aimed at successfully implementing the change and increasing employee acceptance.

In summary:

• Change processes involve specific changes within the organization (the “what”).
• Change management processes involve the methods and approaches for successfully implementing these changes (the “how”).

By clearly distinguishing and effectively managing both aspects, companies can ensure that changes are not only introduced but also sustainably anchored.

Here you will find answers to the most frequently asked questions about change management consulting . We aim to help you develop a deep understanding of the fundamentals of change management and provide valuable insights into proven methods and approaches.